TRAINING
LANGUAGE SKILLS
- Communication
- Self esteem
- Social etiquettes
- Concentration
- Confidence
- Poise & Posture
- Mannerism & Etiquette
- Personality Development
- Listening and speaking ability
- Attitude
- Stage presentation
- Dining etiquettes
- Extempore & Impromptu
Assertiveness Training
Aim:
This workshop is geared towards all those individuals who wish to develop their assertiveness,
enabling them to get results quicker and more effectively and communicate in an assertive
manner with clients and fellow workers
Content:
- What is Assertiveness? What is it not?
- Getting to know and understand people!
- Personality types
- Understanding yourself
- Understanding negative behaviour
- Handling conflict and aggression
- What do all assertive people have in common?
- Recognising when you feel intimidated or marginalised
- Triggering and developing your own “assertive mode”
- Giving criticism
- Accepting criticism
- Being Assertive at Work
- Assertiveness Techniques
- Speech/communication
- Language
- Working towards continued confidence and good self-esteem
Outcome:
At the end of this workshop delegates will have the ability to analyse their behaviour against
the criteria for “assertive behaviour” and pinpoint the errors they are making. They will have
the necessary skills and knowledge on how to implement assertive behaviour and set clear
parameters for themselves and others.
Stress and Time Management:
Aim:
To assist all employees in their use and distribution of time as a valuable tool in the workplace.
Content:
- Identify why you want more time
- Identify why you have no time
- Identify areas of stress
- Identify positive and negative stressors (personal, societal, environmental and orginisational)
- Identify areas of synergy
- Identify repetitive tasks
- Identify the role of electronic time thieves
- Identify paths of completion
- Being assertive in managing your time
- Using the time matrix effectively
- Overcoming barriers to tasks
- Using pro and re active stress management strategies
Outcome:
At the end of this workshop, the learner will be able to approach the reorganization of their day with confidence and purpose and finally how to ace interview? This is what our interview coaching session can do for you. Help you blow your own trumpet without blowing the job!
An Interview Skills Coaching Session will cover:
All the factors that affect your interview situation
- Preparing an impactful personal statement
- Raising your awareness of the impression you make and how to change it
- Different sorts of questions and how to deal with them
Objectives can include:
- Controlling your anxiety
- Making a good first impression
- Making good eye contact
- The handshake
- Dressing for sucess
- Answering difficult questions
- The "Tell me about yourself" question
- Ending well